Privacy Policy

Last updated: June 2026

FarmingTools.in is operated by KrishiGears. This Privacy Policy explains how we collect, use, share, and protect information when customers use our website, Shopify checkout, customer support channels, and FarmingTools mobile app.

Information we collect

Depending on how you use the store, we may collect your name, phone number, email address, billing address, shipping address, order details, payment status, GST invoice details, support messages, product questions, cart details, app activity, device information, and website/app usage data.

How we use information

• To show products, prices, images, categories, cart, and checkout.
• To process orders, payments, shipping, invoices, returns, replacements, warranty support, and customer service.
• To answer questions on WhatsApp, phone, email, or other support channels.
• To improve website, app, product selection, reliability, and shopping experience.
• To prevent fraud, comply with tax, legal, accounting, and business obligations.

Shopify checkout and payments

Our online store is powered by Shopify. Shopify and Shopify-supported payment providers may process information needed for cart, checkout, payment, fraud review, order management, fulfilment, tax, and customer account services. Payment details are handled by Shopify or supported payment providers, not directly by FarmingTools.in.

Shipping, suppliers, and service providers

We may share order and delivery information with courier partners, transport providers, manufacturers, distributors, supplier warehouses, service providers, and warranty support partners when needed to fulfil orders or resolve customer requests.

WhatsApp and support communication

When you contact us on WhatsApp, phone, email, or forms, we receive the information you choose to share, such as phone number, message content, product links, cart context, order number, photos, videos, and support details. WhatsApp and other communication providers have their own privacy practices.

FarmingTools mobile app

The FarmingTools app may use Shopify services to display products, product images, prices, categories, cart information, and checkout links. The app may store limited information on your device such as preferences, onboarding status, recent searches, cart identifiers, video mute preference, cached content, and local settings.

Videos and analytics

The website or app may include product videos or links from YouTube or Google. When you watch or open those videos, YouTube or Google may receive information related to playback, device or browser identifiers, IP address, and activity as described in their policies. We may also use analytics or diagnostic tools to understand store/app usage and improve reliability.

Security

We use HTTPS and reasonable safeguards appropriate for the information processed. No method of online transmission or storage is completely secure.

Retention

Some order, payment, tax, shipping, fraud-prevention, warranty, or legal records may be retained by Shopify, payment providers, courier partners, suppliers, or KrishiGears as required by law or business obligations.

Your choices

You may contact us to request help with your personal data, order information, correction, or deletion requests. Some records may need to be retained where required for legal, tax, fraud-prevention, payment, shipping, or business reasons.

Contact

KrishiGears
202, Mahima Shubh Nilay Jaisinghpura, Jaipur, Rajasthan 302026, India
Phone / WhatsApp: +91-6006078815
Email: krishigears@gmail.com